Scenario
Tom
McGraw, an IS Manager, was frustrated. He had just
attended a meeting with the company's VP of Human
Resources where a new teleworking strategy was
introduced. The corporate strategy would allow the
company's sales, marketing and customer service staffs
to work from home at least one day per week in order to
comply with new government clean air
initiatives.
While Tom fully supported the
strategy, he also understood that his department would
be tasked with providing a complete technology solution
for the teleworkers. This would included high-quality
voice and access to the company's Intranet. Tom knew
that allowing each worker to purchase their own
equipment would create a logistical support nightmare
for his team. Besides, he hoped to avoid any onsite
installations in the 100+ homes marked for the first
phase of the project.
What Tom needed was a
complete integrated voice and data solution that was
affordable, reliable and easy to instal Tom remembered
reading about such a solution from Home Wireless
Networks. With their AirWay system, Tom found the
solution he needed.
Home Wireless Networks’
Solution
With the AirWay communications system,
employees have a high quality, secure wireless HandSet
supporting two telephone lines. Employees receive calls
routed through the corporate PBX to their homes which
hides the fact that the employee is not at their desk
from the calling party. Employees can transfer calls,
place calls on hold and conduct conference calls right
from their HandSet. The wireless technology allows
employees to move about their house as they desire and
still be working.
The Wireless LAN and Internet
Gateway capabilities of AirWay provide access to the
company's Intranet. Since the corporate Intranet is
based on the same data protocols as the Internet,
employees can dial-up a connection back to the office
and have their home PC attached to the corporate
network. Just like they were still in the office.
Now printers, servers and even the Internet can
be accessed from their home. In addition, each PC in the
house can be networked together, forming a home network
for sharing a single printer in the home or sharing
files.
Tom's staff was also able to solve the
installation problem by selecting AirWay. Because the
system is so easy to install, and requires no inside
wiring considerations, employees could take the system
home and install it themselves. All the employees needed
was the system documentation provided by Home Wireless
Networks, and the company's system settings, so they
could access the Intranet.
Home Wireless
Networks solution helped make the teleworking strategy a
huge success for the company. Tom's team looked like
heroes and the employees were very happy. In fact,
they've begun asking Tom and his team when all the
telecommunications equipment throughout the corporation
can be replaced by Home Wireless Networks.
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The Small Business
The Telecommuter
The Busy Home
The Home Office
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contact:
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sales@homewireless.com
(905)
480-9271
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